Question: I need to completely rebrand my startup. What is one step I should not overlook (in terms of marketing, customers, or any other area of the business)?

The following answers are provided by members of Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

Start From the Heart

As we all know, people make buying decisions based on how they feel. So don’t create an intellectualized version of your brand that isn’t emotionally accessible to your customers. Start your rebranding by planting a flag in the gr...