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ArticleDetermining Where You Lose Users (And What to Do About It)

Determining Where You Lose Users (And What to Do About It)

Everyone loves to talk about getting more users. Indeed, the mantra of “more users” has become something of a rallying cry in the blogging world. But relatively few people are talking about their existing users who they are potentially annoying and losing because they are focusing primarily on attracting new users.

Pleasing existing users is a lot more important than you might think because annoyed users don’t just leave, they complain – to their friends, family, and colleagues, who then have a bad impression of your website. Perhaps you should start devoting as much time and energy to keeping your existing users happy as you do to finding new ones.

If your users aren’t complaining already, here are some things that might tick them off in t...


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