It’s rare for any team to have an open Q&A with their board — even more so when they’re such well-known investors as Ben Horowitz of Andreessen Horowitz and Matt Murphy of Menlo Ventures. The Usermind team was fortunate to be able to sit down with Ben and Matt for an informal discussion on the current fundraising climate, conquering the competition, and creating a new software category.

Why did you invest in Usermind? What has you most excited about our market space in particular?

Ben: One of the things that became pretty clear to me back in 2009 when we started the firm was that if there was going to be SaaS — if software was going to become a service — then there was a whole set of infrastructure work that needed to be done, and it was g...