Everyone knows brand building is an essential component of building a company. “That’s not on brand,” you hear people say. Or: “This is going to be great for our brand.”

There’s brand essence, brand style, brand ambassadors, brand story…. But, when it comes to defining what a brand is – let alone how you build one – things start to get a little murky.

What is a brand?

Part of that stems from a confusion between two similar, related, yet distinct terms: branding and brand.

Your company’s “branding” refers to the collection of visual and verbal assets associated with your company. That includes things like your logo, color scheme, messaging platform. These are the cues that signal to customers that they’re interacting with your company.

Your...