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ArticleSimple Ways to Create Delightful, Cross-Device Experiences

Simple Ways to Create Delightful, Cross-Device Experiences

It’s a crazy, multi-device world.

According to one report from Facebook, 60% of online adults in the U.S. and U.K. use at least two devices each day, meaning that mobile is at the epicenter of many brands’ marketing, sales, and product strategies.

This trend creates a window of opportunity for companies that are looking to reach audiences at multiple points in their buyer journeys. The challenge, however, is that mass-market tools and analytics technologies haven’t caught up—basic reports in Google Analytics only provide aggregate-level traffic data, for instance. It’s tough to dissect the steps that your audiences are taking to become customers and repeat customers.

Despite this lack of transparency, one concept holds tried and true: you’r...



ArticleWomen’s Business Magazines Don’t Contribute Anything

Women’s Business Magazines Don’t Contribute Anything

When I first left my full time job to try my hand at being an entrepreneur, I thought it would be helpful to join a women’s business networking group. The membership included a subscription to their women’s business magazine which provides exclusive content, advice, and tips for being more business-y.

I won’t name the organization, but I won’t be surprised if anyone recognizes it. I joined just over 6 months ago and every time I have received an issue of this quarterly magazine, I become a little more enraged.

The very first red flag is that inexplicably and despite the fact that the women’s magazine is only available to pre-paying members and can’t be bought in store, it has a price tag on it (but no barcode), presumably to convince the po...



ArticleGetting Hacked: What to Know and How to Recover

Getting Hacked: What to Know and How to Recover

Unfortunately, my site (SujanPatel.com) was hacked again, but I’m happy to report that everything is back up and running – no data lost and no personal information compromised.

I wish I could say that this was the first time somebody messed with my site, but what I’ve come to learn is that getting hacked is part of the price of admission for running on WordPress.

Don’t get me wrong – I love WordPress. The fact that it’s open source and widely adopted means tons of great templates, plugins and add-ons, many of which I use to power this blog. But those same pros turn into cons when you take into consideration the fact that hackers have the same amount of access as you do.

Dealing with the potential for WordPress hacks requires two things – be...



ArticleHow to Stop Company-Wide Games of Telephone

How to Stop Company-Wide Games of Telephone

Imagine stumbling across a Glassdoor review of your company filled with damaging declarations and seemingly unfounded statements. You’d be shocked, right? I know I was.

Our former employee’s description seemed so foreign, I didn’t recognize the company being described. According to the review, we were growing too fast, too furiously; we were operating in a knee-jerk manner.

It was clear the past employee wasn’t aware that we look to hyper-vet everything we do. Decisions are hardly made on whims; they’re quite nuanced. Of course, none of that matters to employees if they’re not hearing the truth.

What had happened? To make a long story short, complete miscommunication on our part.

We’re not the only business that’s dealt with miscommunicati...



ArticleSales Funnel Optimization with Hiten Shah

Sales Funnel Optimization with Hiten Shah

Hiten Shah, Co-Founder of Quick Sprout, KISSmetrics and Crazy Egg, is a proven sales and growth expert. His years of experience founding, advising, investing in or working with startups have crystallized into a wealth of knowledge about how to grow a successful company.

If you have the time, watch the video below to hear Hiten reflect on how he thinks about sales funnels. To help you out, we’ve outlined the major points below for your easy perusal, as well as provided some foundational information about sales funnels to further illuminate Hiten’s point of view.

Hiten explains that essentially, a sales funnel is the “step-by-step process of things your user or customer does to accomplish a goal.” You may not think that your customers go th...



ArticleThe FIVE worst work habits I see in the 200+ Millennials I employ.

The FIVE worst work habits I see in the 200+ Millennials I employ.

I have written the post on the 8 reasons that make me different as a millennial boss. I think Millennials are bad asses and can harness their power for good. Remember though that I am on the cusp of generations. I identify about half and half with Gen X and Millennials. I consider myself a bit of a generational fairy….. 🙂

That said, I also have a few bones to pick with my generation after watching and supervising my peers for the last 10 years. Please don’t take it personally, Millennials! I still love you….xoxo.

Here we go:

1. Complaining you worked 70 hours a week once you become salaried.

Every time I hear someone say this I envision myself with imaginary steam coming out of my ears. When I used to hear someone say this I would try to b...



ArticleReady for Anything: Kapture and the Importance of Evolving with the Market — Interview with Mike Sarow, CEO and Co-Founder of Kapture

Ready for Anything: Kapture and the Importance of Evolving with the Market — Interview with Mike Sarow, CEO and Co-Founder of Kapture

“Sometimes your spidey sense is like, ‘I don’t know if either one of these are right,’ but you have to go somewhere. Spinning your wheels, being in neutral? That’s bad.”

When you hear Founders out in the media talking about their product, most of what you hear them talk about is all the things that went right: the hypotheses that were confirmed, the “ahah” moments where all the pieces fell into place.

Founders Don’t Discuss The things they didn’t know

What you don’t hear most Founders talking about: all the things they didn’t know – the times a big bet didn’t pay off, the times when what you thought was true turned out not to be the case, the times when the market turned on a dime and suddenly everything you’d been working to build was no l...



ArticleStartup Founders’ Guide to Hustling a Conference

Startup Founders’ Guide to Hustling a Conference

Here is Clarity.fm’s list of the top conferences for entrepreneurs in North America. These events are the ideal venues to gain exposure, make connections, and get inspired.

But we know that the decision to invest your precious time and money into attending a conference, or any event, is not one that many entrepreneurs take lightly. So, to help you make the most out of your trip, we’ve put together a list of some of the things that you should consider before, during, and after the event.

A True Hustler Prepares

The real conference hustling begins weeks before you arrive at the event. Conferences are a whirlwind of activity often compressed into a few short days, meaning that to make the most out of your stay, you need to come prepared. Here ...



ArticleDid Polymail Solve the Email Problem?

Did Polymail Solve the Email Problem?

Today’s Favorite Find: Polymail

Elevator Pitch

Polymail is “the most powerful platform for email productivity in a beautiful native app — on desktop and mobile.”

Why We Love It

Look, no one really likes email. In fact, people’s avid dislike of email has brought us everything from Slack to multiple apps trying to fix the problem that is email. And perhaps no one hates email more than startup founders, who spend even more time than the average Joe glued to their email inboxes.

And while I’ve written about quite a few solutions to the email problem over the years, I have to say that it looks like Polymail has finally, actually solved email. They’re still in closed alpha, but, from all reports, this is the email app we’ve been waiting for.

Ok...



ArticleCopyright Infringement?

Copyright Infringement?

Got questions? Ask thousands of world class expert mentors from Clarity.fm!


What are the legal ramifications of aggregating / scraping a third party onto a business listing site?

If a pizza shop shares photos of their business (and their pizza) on Facebook, Google+ and other large platforms. What are the legal ramifications of aggregating all of these photos onto a ‘master’ platform (external website).

Is this legal? (Attribution will be given).

Does anyone have experience (specifically the terms of Facebook and G+?)

Elizabeth Potts Weinstein, Small Business Attorney & Entrepreneur, answered:

(I’m an intellectual property law attorney.) If you use the embedding features of Twitter/Facebook/G+, you can embed a post on an external website an...



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