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Hiten Shah, Co-Founder of Quick Sprout, KISSmetrics and Crazy Egg, is a proven sales and growth expert. His years of experience founding, advising, investing in or working with startups have crystallized into a wealth of knowledge about how to grow a successful company.

If you have the time, watch the video below to hear Hiten reflect on how he thinks about sales funnels. To help you out, we’ve outlined the major points below for your easy perusal, as well as provided some foundational information about sales funnels to further illuminate Hiten’s point of view.

Hiten explains that essentially, a sales funnel is the “step-by-step process of things your user or customer does to accomplish a goal.” You may not think that your customers go th...

I have written the post on the 8 reasons that make me different as a millennial boss. I think Millennials are bad asses and can harness their power for good. Remember though that I am on the cusp of generations. I identify about half and half with Gen X and Millennials. I consider myself a bit of a generational fairy….. 🙂

That said, I also have a few bones to pick with my generation after watching and supervising my peers for the last 10 years. Please don’t take it personally, Millennials! I still love you….xoxo.

Here we go:

1. Complaining you worked 70 hours a week once you become salaried.

Every time I hear someone say this I envision myself with imaginary steam coming out of my ears. When I used to hear someone say this I would try to b...

“Sometimes your spidey sense is like, ‘I don’t know if either one of these are right,’ but you have to go somewhere. Spinning your wheels, being in neutral? That’s bad.”

When you hear Founders out in the media talking about their product, most of what you hear them talk about is all the things that went right: the hypotheses that were confirmed, the “ahah” moments where all the pieces fell into place.

Founders Don’t Discuss The things they didn’t know

What you don’t hear most Founders talking about: all the things they didn’t know – the times a big bet didn’t pay off, the times when what you thought was true turned out not to be the case, the times when the market turned on a dime and suddenly everything you’d been working to build was no l...

Here is Clarity.fm’s list of the top conferences for entrepreneurs in North America. These events are the ideal venues to gain exposure, make connections, and get inspired.

But we know that the decision to invest your precious time and money into attending a conference, or any event, is not one that many entrepreneurs take lightly. So, to help you make the most out of your trip, we’ve put together a list of some of the things that you should consider before, during, and after the event.

A True Hustler Prepares

The real conference hustling begins weeks before you arrive at the event. Conferences are a whirlwind of activity often compressed into a few short days, meaning that to make the most out of your stay, you need to come prepared. Here ...

Today’s Favorite Find: Polymail

Elevator Pitch

Polymail is “the most powerful platform for email productivity in a beautiful native app — on desktop and mobile.”

Why We Love It

Look, no one really likes email. In fact, people’s avid dislike of email has brought us everything from Slack to multiple apps trying to fix the problem that is email. And perhaps no one hates email more than startup founders, who spend even more time than the average Joe glued to their email inboxes.

And while I’ve written about quite a few solutions to the email problem over the years, I have to say that it looks like Polymail has finally, actually solved email. They’re still in closed alpha, but, from all reports, this is the email app we’ve been waiting for.

Ok...

Got questions? Ask thousands of world class expert mentors from Clarity.fm!

What are the legal ramifications of aggregating / scraping a third party onto a business listing site?

If a pizza shop shares photos of their business (and their pizza) on Facebook, Google+ and other large platforms. What are the legal ramifications of aggregating all of these photos onto a ‘master’ platform (external website).

Is this legal? (Attribution will be given).

Does anyone have experience (specifically the terms of Facebook and G+?)

Elizabeth Potts Weinstein, Small Business Attorney & Entrepreneur, answered:

(I’m an intellectual property law attorney.) If you use the embedding features of Twitter/Facebook/G+, you can embed a post on an external website an...

Question: What unrelated hobby has taught you the most about business?

Marathon Running

“Running involves discipline and a lot of hard work. You can’t fake it when it comes to finishing 26.2 miles. You definitely get out of it what you put in. Not only does it involve physical toughness, but a considerable amount of mental strength and focus as well. Comparisons can be drawn to business when it comes to knowing your capabilities, working hard, using your wits and not giving up.”

— Michael Quinn
Yellow Bridge Interactive
@ybinteractive

Poker

“Poker is a game of incomplete information. You know what cards you have but are making educated guesses and playing odds based on your opponent’s cards. Business is similar. You can collect data all day...

"I'm seeing these events and groups popping up everyone asking me to network with other Founders, other marketers, devs, growth hackers, or anyone else in the startup community.

Between all the events, conferences, groups and whatnot — should I be spending my valuable time network or just focusing on my startup?"

If you have to ask, the answer is "No"

Most networking is a waste of time.

That's not because having a useful professional network isn't helpful, it's because how we often go about it is really unfocused.

Avoid random networking events

Sure, it's possible that if we go to SXSW we might happen to run into someone that can somehow be useful... someday...maybe.

But wouldn't it make more sense to put that time and expense toward set...

Sometimes the best way to grow our startups is to spend some time doing stuff that has nothing to do with our startups!

It sounds easy to do and yet so many of us have a huge issue with getting outside our own startup bubble.

But what if we knew that time away was the key to actually making our startup grow faster?

The problem with "startup all the time"

Aside from the obvious challenges around things like burnout, being focused exclusively on our startups prevents us from getting some new perspectives that we would have otherwise missed.

Whether it's that passing thought during meditation, that interesting point another Founder made at dinner, or the inspiration we got when we were sitting on a beach staring at the sun — our time away fro...

“If you don’t understand people, you don’t understand business,” a reasonable claim from Simon Sinek, renowned author of Start With Why, at the beginning of his talk at last year’s 99U conference.

Sinek explains that companies like Apple have been able to build a fanatical following because they understood that business is done through people. People who are looking for connection and meaning.

Simon argues that trust is the foundation of any and all relationships, and that if business fail to create that bond with customers — they will fail to succeed.

Founders who have successfully built a true following have done so by surrounding themselves with people who believe what they believe, and spreading an honest gospel about those values — at...