I recently experienced the first time that an employee had been hired, worked in a position for a significant amount of time and then left the company before I had the chance to meet them. An entire employment life cycle had occurred without my direct involvement and influence. (Yay for effective systems that made this happen!). It was one of those times where I had to shake myself out of the denial that we are still a small company. We have grown to 5 businesses across three regions and I no longer see all the new faces upon hire. Though I prided myself on knowing everyone’s name the first few years and I can no longer say that to be true. That said, there are several things I know that need to happen for me to learn someone’s name very q...